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DV Shipping Policy

Delivery

DEMUREVALET is happy to offer delivery anywhere in Malaysia on all orders! Delivery will be FREE for all postage in Malaysia with the purchase *worth RM300 and above in a single purchase. *Subject to changes

For international orders, the postage rate will be charged based on weight, end destination and courier's service of your choice (POSLAJU & EMS POS MALAYSIA). The default rate charged is based on Pos Malaysia's Rate (Usually takes 3 to 14 days to reach you).

We were shipping worldwide. Please email to sale@demurevalet.com for further information.

** Shipping rate vary according to the countries currency

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel as we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

In Stock Items

DEMUREVALET will make the delivery for ready-stock / in-stock items on the next day of purchase. It will take within 2-5 workings days to reach you.

Pre-Order Items

DEMUREVALET will make the delivery within 14-21 working days from the date of pre-order closed. It will reach you within 2-5 working days after delivery. 

Pre-Order items is subjected to International Shipping and Malaysia Clearance Customs. If we failed to delivery your order, buyer is allowed to refund the amount in full.   

Any inquiry regarding the order, do not hesitate to contact us at :

Tel : +6 (012) 242 6750

Email : sale@demurevalet.com